{"id":193,"date":"2024-06-10T08:16:11","date_gmt":"2024-06-10T08:16:11","guid":{"rendered":"https:\/\/raw.githubusercontent.com\/drfuri\/demo-content\/main\/ecomus\/fashion\/images\/?page_id=193"},"modified":"2026-05-30T23:27:26","modified_gmt":"2026-05-30T20:27:26","slug":"faq","status":"publish","type":"page","link":"https:\/\/odimaison.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"193\" class=\"elementor elementor-193\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ec4c760 e-flex e-con-boxed ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default ecomus-responsive-column ecomus-motion--var(--position) e-con e-parent\" data-id=\"6ec4c760\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-21644f2 e-con-full e-flex ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default ecomus-responsive-column ecomus-motion--var(--position) e-con e-child\" data-id=\"21644f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1daaf13a elementor-widget elementor-widget-ecomus-navigation-bar\" data-id=\"1daaf13a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ecomus-navigation-bar.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ecomus-navigation-bar\"><div class=\"ecomus-navigation-bar__title ecomus-navigation-bar__title-item--323cef9\"><a href=\"#section-shopping-information\">Shopping Information<\/a><span class=\"ecomus-svg-icon ecomus-svg-icon--arrow-top ecomus-navigation-bar__icon\" ><svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"8\" height=\"8\" viewBox=\"0 0 8 8\" fill=\"currentColor\" class=\"hdt-inline-block hdt-icon hdt-icon-2\"><path d=\"M0.861539 8L0 7.13846L5.90769 1.23077H0.615385V0H8V7.38462H6.76923V2.09231L0.861539 8Z\" fill=\"currentColor\"><\/path><\/svg><\/span> <\/div><div class=\"ecomus-navigation-bar__title ecomus-navigation-bar__title-item--6d6b531\"><a href=\"#section-payment-information\">Payment Information<\/a><span class=\"ecomus-svg-icon ecomus-svg-icon--arrow-top ecomus-navigation-bar__icon\" ><svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"8\" height=\"8\" viewBox=\"0 0 8 8\" fill=\"currentColor\" class=\"hdt-inline-block hdt-icon hdt-icon-2\"><path d=\"M0.861539 8L0 7.13846L5.90769 1.23077H0.615385V0H8V7.38462H6.76923V2.09231L0.861539 8Z\" fill=\"currentColor\"><\/path><\/svg><\/span> <\/div><div class=\"ecomus-navigation-bar__title ecomus-navigation-bar__title-item--78a5f84\"><a href=\"#section-order-returns\">Order Returns<\/a><span class=\"ecomus-svg-icon ecomus-svg-icon--arrow-top ecomus-navigation-bar__icon\" ><svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"8\" height=\"8\" viewBox=\"0 0 8 8\" fill=\"currentColor\" class=\"hdt-inline-block hdt-icon hdt-icon-2\"><path d=\"M0.861539 8L0 7.13846L5.90769 1.23077H0.615385V0H8V7.38462H6.76923V2.09231L0.861539 8Z\" fill=\"currentColor\"><\/path><\/svg><\/span> <\/div><div class=\"ecomus-navigation-bar__title ecomus-navigation-bar__title-item--8b5b7ca\"><a href=\"https:\/\/odimaison.com\/contact\/\">Contact<\/a><span class=\"ecomus-svg-icon ecomus-svg-icon--arrow-top ecomus-navigation-bar__icon\" ><svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"8\" height=\"8\" viewBox=\"0 0 8 8\" fill=\"currentColor\" class=\"hdt-inline-block hdt-icon hdt-icon-2\"><path d=\"M0.861539 8L0 7.13846L5.90769 1.23077H0.615385V0H8V7.38462H6.76923V2.09231L0.861539 8Z\" fill=\"currentColor\"><\/path><\/svg><\/span> <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5addf437 e-con-full e-flex ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default ecomus-responsive-column ecomus-motion--var(--position) e-con e-child\" data-id=\"5addf437\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b8b27e2 elementor-widget elementor-widget-ecomus-heading\" data-id=\"5b8b27e2\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"section-shopping-information\" data-widget_type=\"ecomus-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ecomus-heading-elementor\">\n\t\t\t\t<h5 class=\"ecomus-heading em-flex em-flex-align-center ecomus-heading--default\">\n\t\t\t\t\t\t\t\t\t\tShopping Information\t\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-715f377f elementor-widget elementor-widget-ecomus-accordion\" data-id=\"715f377f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ecomus-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ecomus-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t<div class=\"ecomus-accordion__item\">\n\t\t\t\t\t<div id=\"ecomus-tab-title-1901\" class=\"ecomus-accordion__title ecomus-accordion__title-icon\" data-tab=\"1\" role=\"tab\" aria-controls=\"ecomus-tab-content-1901\">\n\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-default ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-plus\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path d=\"M12 6.85714H6.85714V12H5.14286V6.85714H0V5.14286H5.14286V0H6.85714V5.14286H12V6.85714Z\" fill=\"currentColor\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-active ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-minus\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><rect width=\"12\" height=\"2\" fill=\"currentColor\"><\/rect><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"ecomus-accordion__title-text\" href=\"#ecomus-tab-content-1901\">How do I choose the right candle?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"ecomus-tab-content-1901\" class=\"ecomus-accordion__content clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"ecomus-tab-title-1901\">Explore our collections \u2014 sculptural <strong>Bearify<\/strong> candles, artistic candles, luxury home diffusers and car perfumes \u2014 each available in six signature scents: Whisper of Azure, Radiance of Cedar, Whiskey Noir, Citrus Ecstasy, Secret of Patchouli and Obsidian Woods. Use the search bar or the <strong>Shop<\/strong> menu to browse by category, or visit our <a href=\"https:\/\/odimaison.com\/shop\/\">Shop<\/a>.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"ecomus-accordion__item\">\n\t\t\t\t\t<div id=\"ecomus-tab-title-1902\" class=\"ecomus-accordion__title ecomus-accordion__title-icon\" data-tab=\"2\" role=\"tab\" aria-controls=\"ecomus-tab-content-1902\">\n\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-default ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-plus\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path d=\"M12 6.85714H6.85714V12H5.14286V6.85714H0V5.14286H5.14286V0H6.85714V5.14286H12V6.85714Z\" fill=\"currentColor\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-active ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-minus\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><rect width=\"12\" height=\"2\" fill=\"currentColor\"><\/rect><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"ecomus-accordion__title-text\" href=\"#ecomus-tab-content-1902\">What sizes and colours are available?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"ecomus-tab-content-1902\" class=\"ecomus-accordion__content clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"ecomus-tab-title-1902\">Our Bearify candles come in three sizes \u2014 10&nbsp;cm, 15&nbsp;cm and 20&nbsp;cm \u2014 plus a decorated 20&nbsp;cm edition, in colours including cream, pistachio green, blue, black, red and green marble, in smooth or textured finishes.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"ecomus-accordion__item\">\n\t\t\t\t\t<div id=\"ecomus-tab-title-1903\" class=\"ecomus-accordion__title ecomus-accordion__title-icon\" data-tab=\"3\" role=\"tab\" aria-controls=\"ecomus-tab-content-1903\">\n\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-default ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-plus\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path d=\"M12 6.85714H6.85714V12H5.14286V6.85714H0V5.14286H5.14286V0H6.85714V5.14286H12V6.85714Z\" fill=\"currentColor\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-active ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-minus\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><rect width=\"12\" height=\"2\" fill=\"currentColor\"><\/rect><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"ecomus-accordion__title-text\" href=\"#ecomus-tab-content-1903\">Can I save products to my wishlist?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"ecomus-tab-content-1903\" class=\"ecomus-accordion__content clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"ecomus-tab-title-1903\">Yes. Click the heart icon on any product to add it to your wishlist and return to it whenever you like.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"ecomus-accordion__item\">\n\t\t\t\t\t<div id=\"ecomus-tab-title-1904\" class=\"ecomus-accordion__title ecomus-accordion__title-icon\" data-tab=\"4\" role=\"tab\" aria-controls=\"ecomus-tab-content-1904\">\n\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-default ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-plus\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path d=\"M12 6.85714H6.85714V12H5.14286V6.85714H0V5.14286H5.14286V0H6.85714V5.14286H12V6.85714Z\" fill=\"currentColor\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-active ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-minus\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><rect width=\"12\" height=\"2\" fill=\"currentColor\"><\/rect><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"ecomus-accordion__title-text\" href=\"#ecomus-tab-content-1904\">Do I need an account to place an order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"ecomus-tab-content-1904\" class=\"ecomus-accordion__content clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"ecomus-tab-title-1904\">No \u2014 you can check out as a guest. Creating an account simply lets you track orders, keep a wishlist and check out faster next time.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<script type=\"application\/ld+json\">{\n    \"@context\": \"https:\/\/schema.org\",\n    \"@type\": \"FAQPage\",\n    \"mainEntity\": [\n        {\n            \"@type\": \"Question\",\n            \"name\": \"How do I choose the right candle?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Explore our collections \u2014 sculptural Bearify candles, artistic candles, luxury home diffusers and car perfumes \u2014 each available in six signature scents: Whisper of Azure, Radiance of Cedar, Whiskey Noir, Citrus Ecstasy, Secret of Patchouli and Obsidian Woods. Use the search bar or the Shop menu to browse by category, or visit our Shop.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"What sizes and colours are available?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Our Bearify candles come in three sizes \u2014 10&nbsp;cm, 15&nbsp;cm and 20&nbsp;cm \u2014 plus a decorated 20&nbsp;cm edition, in colours including cream, pistachio green, blue, black, red and green marble, in smooth or textured finishes.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Can I save products to my wishlist?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Yes. Click the heart icon on any product to add it to your wishlist and return to it whenever you like.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Do I need an account to place an order?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"No \u2014 you can check out as a guest. Creating an account simply lets you track orders, keep a wishlist and check out faster next time.\"\n            }\n        }\n    ]\n}<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-615eac0f elementor-widget elementor-widget-ecomus-heading\" data-id=\"615eac0f\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"section-payment-information\" data-widget_type=\"ecomus-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ecomus-heading-elementor\">\n\t\t\t\t<h5 class=\"ecomus-heading em-flex em-flex-align-center ecomus-heading--default\">\n\t\t\t\t\t\t\t\t\t\tPayment Information\t\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7eda5f8 elementor-widget elementor-widget-ecomus-accordion\" data-id=\"7eda5f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ecomus-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ecomus-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t<div class=\"ecomus-accordion__item\">\n\t\t\t\t\t<div id=\"ecomus-tab-title-1331\" class=\"ecomus-accordion__title ecomus-accordion__title-icon\" data-tab=\"1\" role=\"tab\" aria-controls=\"ecomus-tab-content-1331\">\n\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-default ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-plus\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path d=\"M12 6.85714H6.85714V12H5.14286V6.85714H0V5.14286H5.14286V0H6.85714V5.14286H12V6.85714Z\" fill=\"currentColor\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-active ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-minus\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><rect width=\"12\" height=\"2\" fill=\"currentColor\"><\/rect><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"ecomus-accordion__title-text\" href=\"#ecomus-tab-content-1331\">What payment methods do you accept?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"ecomus-tab-content-1331\" class=\"ecomus-accordion__content clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"ecomus-tab-title-1331\">At checkout you can currently pay by <strong>Direct bank transfer<\/strong> or <strong>Cash on delivery<\/strong>. All prices and orders are processed in euro (EUR). We are expanding our payment options, so please check the checkout page for the latest available methods.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"ecomus-accordion__item\">\n\t\t\t\t\t<div id=\"ecomus-tab-title-1332\" class=\"ecomus-accordion__title ecomus-accordion__title-icon\" data-tab=\"2\" role=\"tab\" aria-controls=\"ecomus-tab-content-1332\">\n\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-default ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-plus\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path d=\"M12 6.85714H6.85714V12H5.14286V6.85714H0V5.14286H5.14286V0H6.85714V5.14286H12V6.85714Z\" fill=\"currentColor\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-active ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-minus\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><rect width=\"12\" height=\"2\" fill=\"currentColor\"><\/rect><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"ecomus-accordion__title-text\" href=\"#ecomus-tab-content-1332\">Is my payment information secure?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"ecomus-tab-content-1332\" class=\"ecomus-accordion__content clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"ecomus-tab-title-1332\">Yes. Our store runs over a secure, encrypted HTTPS connection and we never store your full banking details. Your information is handled with care and used only to process your order.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"ecomus-accordion__item\">\n\t\t\t\t\t<div id=\"ecomus-tab-title-1333\" class=\"ecomus-accordion__title ecomus-accordion__title-icon\" data-tab=\"3\" role=\"tab\" aria-controls=\"ecomus-tab-content-1333\">\n\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-default ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-plus\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path d=\"M12 6.85714H6.85714V12H5.14286V6.85714H0V5.14286H5.14286V0H6.85714V5.14286H12V6.85714Z\" fill=\"currentColor\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-active ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-minus\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><rect width=\"12\" height=\"2\" fill=\"currentColor\"><\/rect><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"ecomus-accordion__title-text\" href=\"#ecomus-tab-content-1333\">Can I use a discount code?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"ecomus-tab-content-1333\" class=\"ecomus-accordion__content clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"ecomus-tab-title-1333\">Yes. Enter your code in the <em>Coupon<\/em> field at checkout and the discount will be applied to your order total before payment.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"ecomus-accordion__item\">\n\t\t\t\t\t<div id=\"ecomus-tab-title-1334\" class=\"ecomus-accordion__title ecomus-accordion__title-icon\" data-tab=\"4\" role=\"tab\" aria-controls=\"ecomus-tab-content-1334\">\n\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-default ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-plus\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path d=\"M12 6.85714H6.85714V12H5.14286V6.85714H0V5.14286H5.14286V0H6.85714V5.14286H12V6.85714Z\" fill=\"currentColor\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-active ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-minus\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><rect width=\"12\" height=\"2\" fill=\"currentColor\"><\/rect><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"ecomus-accordion__title-text\" href=\"#ecomus-tab-content-1334\">In which currency are orders processed?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"ecomus-tab-content-1334\" class=\"ecomus-accordion__content clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"ecomus-tab-title-1334\">All prices on the site and every order are processed in euro (EUR).<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<script type=\"application\/ld+json\">{\n    \"@context\": \"https:\/\/schema.org\",\n    \"@type\": \"FAQPage\",\n    \"mainEntity\": [\n        {\n            \"@type\": \"Question\",\n            \"name\": \"What payment methods do you accept?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"At checkout you can currently pay by Direct bank transfer or Cash on delivery. All prices and orders are processed in euro (EUR). We are expanding our payment options, so please check the checkout page for the latest available methods.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Is my payment information secure?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Yes. Our store runs over a secure, encrypted HTTPS connection and we never store your full banking details. Your information is handled with care and used only to process your order.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Can I use a discount code?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Yes. Enter your code in the Coupon field at checkout and the discount will be applied to your order total before payment.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"In which currency are orders processed?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"All prices on the site and every order are processed in euro (EUR).\"\n            }\n        }\n    ]\n}<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c6e2280 elementor-widget elementor-widget-ecomus-heading\" data-id=\"5c6e2280\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"section-order-returns\" data-widget_type=\"ecomus-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ecomus-heading-elementor\">\n\t\t\t\t<h5 class=\"ecomus-heading em-flex em-flex-align-center ecomus-heading--default\">\n\t\t\t\t\t\t\t\t\t\tOrder Returns\t\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3ba251 elementor-widget elementor-widget-ecomus-accordion\" data-id=\"d3ba251\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ecomus-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ecomus-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t<div class=\"ecomus-accordion__item\">\n\t\t\t\t\t<div id=\"ecomus-tab-title-2221\" class=\"ecomus-accordion__title ecomus-accordion__title-icon\" data-tab=\"1\" role=\"tab\" aria-controls=\"ecomus-tab-content-2221\">\n\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-default ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-plus\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path d=\"M12 6.85714H6.85714V12H5.14286V6.85714H0V5.14286H5.14286V0H6.85714V5.14286H12V6.85714Z\" fill=\"currentColor\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-active ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-minus\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><rect width=\"12\" height=\"2\" fill=\"currentColor\"><\/rect><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"ecomus-accordion__title-text\" href=\"#ecomus-tab-content-2221\">What is your return policy?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"ecomus-tab-content-2221\" class=\"ecomus-accordion__content clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"ecomus-tab-title-2221\">If something isn&#8217;t right, you can return eligible items within <strong>14 days<\/strong> of delivery, unused and in their original packaging. As our pieces are handcrafted, personalised and custom orders may not be eligible. See our <a href=\"https:\/\/odimaison.com\/delivery-return\/\">Delivery &amp; Return<\/a> page for full details.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"ecomus-accordion__item\">\n\t\t\t\t\t<div id=\"ecomus-tab-title-2222\" class=\"ecomus-accordion__title ecomus-accordion__title-icon\" data-tab=\"2\" role=\"tab\" aria-controls=\"ecomus-tab-content-2222\">\n\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-default ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-plus\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path d=\"M12 6.85714H6.85714V12H5.14286V6.85714H0V5.14286H5.14286V0H6.85714V5.14286H12V6.85714Z\" fill=\"currentColor\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-active ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-minus\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><rect width=\"12\" height=\"2\" fill=\"currentColor\"><\/rect><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"ecomus-accordion__title-text\" href=\"#ecomus-tab-content-2222\">How do I return an item or track my order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"ecomus-tab-content-2222\" class=\"ecomus-accordion__content clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"ecomus-tab-title-2222\">You can follow your delivery on the <a href=\"https:\/\/odimaison.com\/order-tracking\/\">Order Tracking<\/a> page. To start a return, email us at <a href=\"mailto:info@odimaison.com\">info@odimaison.com<\/a> with your order number and we&#8217;ll guide you through the steps.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"ecomus-accordion__item\">\n\t\t\t\t\t<div id=\"ecomus-tab-title-2223\" class=\"ecomus-accordion__title ecomus-accordion__title-icon\" data-tab=\"3\" role=\"tab\" aria-controls=\"ecomus-tab-content-2223\">\n\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-default ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-plus\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path d=\"M12 6.85714H6.85714V12H5.14286V6.85714H0V5.14286H5.14286V0H6.85714V5.14286H12V6.85714Z\" fill=\"currentColor\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-active ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-minus\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><rect width=\"12\" height=\"2\" fill=\"currentColor\"><\/rect><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"ecomus-accordion__title-text\" href=\"#ecomus-tab-content-2223\">My candle arrived damaged \u2014 what should I do?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"ecomus-tab-content-2223\" class=\"ecomus-accordion__content clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"ecomus-tab-title-2223\">We&#8217;re sorry to hear that! Please email <a href=\"mailto:info@odimaison.com\">info@odimaison.com<\/a> within 48 hours of delivery with your order number and a photo, and we&#8217;ll arrange a replacement or refund right away.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"ecomus-accordion__item\">\n\t\t\t\t\t<div id=\"ecomus-tab-title-2224\" class=\"ecomus-accordion__title ecomus-accordion__title-icon\" data-tab=\"4\" role=\"tab\" aria-controls=\"ecomus-tab-content-2224\">\n\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-default ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-plus\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path d=\"M12 6.85714H6.85714V12H5.14286V6.85714H0V5.14286H5.14286V0H6.85714V5.14286H12V6.85714Z\" fill=\"currentColor\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-active ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-minus\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><rect width=\"12\" height=\"2\" fill=\"currentColor\"><\/rect><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"ecomus-accordion__title-text\" href=\"#ecomus-tab-content-2224\">Can I change or cancel my order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"ecomus-tab-content-2224\" class=\"ecomus-accordion__content clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"ecomus-tab-title-2224\">If your order hasn&#8217;t shipped yet, contact us as soon as possible at <a href=\"mailto:info@odimaison.com\">info@odimaison.com<\/a> and we&#8217;ll do our best to update or cancel it.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<script type=\"application\/ld+json\">{\n    \"@context\": \"https:\/\/schema.org\",\n    \"@type\": \"FAQPage\",\n    \"mainEntity\": [\n        {\n            \"@type\": \"Question\",\n            \"name\": \"What is your return policy?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"If something isn&#8217;t right, you can return eligible items within 14 days of delivery, unused and in their original packaging. 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Please email info@odimaison.com within 48 hours of delivery with your order number and a photo, and we&#8217;ll arrange a replacement or refund right away.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Can I change or cancel my order?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"If your order hasn&#8217;t shipped yet, contact us as soon as possible at info@odimaison.com and we&#8217;ll do our best to update or cancel it.\"\n            }\n        }\n    ]\n}<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shopping Information Payment Information Order Returns Contact Shopping Information How do I find a product? You can use our search bar at the top of the page to search for specific products or browse through our categories. Can I save products to my wishlist? Yes, you can create a wishlist and save products for later [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-193","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/odimaison.com\/en\/wp-json\/wp\/v2\/pages\/193","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/odimaison.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/odimaison.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/odimaison.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/odimaison.com\/en\/wp-json\/wp\/v2\/comments?post=193"}],"version-history":[{"count":1,"href":"https:\/\/odimaison.com\/en\/wp-json\/wp\/v2\/pages\/193\/revisions"}],"predecessor-version":[{"id":7156,"href":"https:\/\/odimaison.com\/en\/wp-json\/wp\/v2\/pages\/193\/revisions\/7156"}],"wp:attachment":[{"href":"https:\/\/odimaison.com\/en\/wp-json\/wp\/v2\/media?parent=193"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}