Terms & Conditions

Changes to these terms

ODI MAISON may update these Terms & Conditions at any time. The latest version will always be published on odimaison.com. Continued use of our website or services after changes are posted means you accept the revised terms. We recommend reviewing this page periodically.

Using this website

By accessing odimaison.com you agree to use the site lawfully and respectfully. You must not attempt to disrupt the website, interfere with other users, or use automated tools to scrape content without our written permission. We reserve the right to restrict access if these terms are violated.

Orders, pricing & availability

All prices are shown in euros unless stated otherwise and may change without notice. Sculptural candles are often handcrafted or made to order — production and dispatch timelines are confirmed individually after purchase. An order is accepted once we send written confirmation by email. We may cancel an order if a product becomes unavailable; in that case any payment received will be refunded.

Products & content

We make every effort to display colours, textures, and dimensions accurately. Because each candle is handmade, slight variations in shape, colour, or finish are part of the product character and are not considered defects. Product descriptions, images, and specifications on this website are for information only and do not constitute a binding offer until confirmed in writing.

Payment & shipping

Payment methods, invoicing, and bank transfer details are described on our Payments page. Shipping terms, delivery areas, and tracking information are available on our Delivery & Return page. Risk of loss passes to you upon delivery to the carrier unless otherwise agreed in writing.

Returns & refunds

Eligible items may be returned within 14 days of delivery in the same as-new condition. Sale items are final. Return shipping is paid by the customer unless the return is due to our error. Full details are on our Delivery & Return page. Refunds, when approved, are issued to the original payment method.

Your account

If you create an account on odimaison.com, you are responsible for keeping your login details secure and for all activity under your account. Please notify us immediately of any unauthorised use. We may suspend or delete accounts that breach these terms.

Limitation of liability

To the fullest extent permitted by applicable law, ODI MAISON shall not be liable for indirect, incidental, special, or consequential damages arising from your use of this website or purchase of our products. Our total liability for any claim relating to an order shall not exceed the amount you paid for that order. Nothing in these terms limits liability where such limitation is prohibited by law.

Copyright & intellectual property

All content on odimaison.com — including text, photography, product designs, logos, and graphics — is owned by or licensed to ODI MAISON and protected by copyright and trademark law. You may not copy, reproduce, modify, or distribute any material without our prior written consent.

Privacy

How we collect and use personal data is explained in our Privacy Policy. By using our website you also agree to that policy.

Governing law

These terms are governed by the laws of Ukraine. Any disputes shall be subject to the jurisdiction of the courts of Kyiv, Ukraine, unless mandatory consumer protection rules in your country require otherwise.

Last updated: May 2026