Privacy Policy

Who we are

ODI MAISON operates odimaison.com, a Kyiv-based studio selling luxury sculptural candles and fragrance products online. For privacy questions, contact us at info@odimaison.com.

Information we collect

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect your name, email address, phone number, billing and shipping address, order history, and payment-related details processed by our payment providers. We do not store full card numbers on our servers.

When you browse our website, we may automatically collect technical data such as IP address, browser type, device information, and pages visited — through cookies and similar technologies described below.

How we use your information

We use personal data to process and deliver orders, communicate about your purchase, provide customer support, improve our website and products, send marketing communications where you have opted in, and comply with legal obligations. We process data only for legitimate business purposes and do not sell your personal information to third parties.

Cookies

Our website uses cookies to keep your shopping cart active, remember login sessions, and understand how visitors use the site. Essential cookies are required for checkout and account features. You can control non-essential cookies through your browser settings. Login cookies typically last up to two weeks if you select “Remember Me”; session cookies are removed when you close your browser.

Comments & media

If you leave comments on our blog, we collect the data shown in the comment form plus your IP address and browser user agent to help detect spam. If you upload images, avoid files with embedded location data (EXIF GPS). Approved comment profile pictures may be visible publicly.

Embedded content

Some pages may include embedded content (videos, images, social posts). Embedded content from other websites behaves as if you visited that site directly and may collect data, use cookies, or track your interaction according to their own policies.

Who we share data with

We share data only with trusted service providers necessary to run our business — such as payment processors, shipping carriers, email platforms, and website hosting — under appropriate confidentiality obligations. We may disclose information when required by law or to protect our rights and customers.

How long we keep data

Order and account records are retained as long as needed to fulfil contracts, handle returns, and meet tax and accounting requirements. Marketing data is kept until you unsubscribe. Comment data may be retained to recognise follow-up comments. You may request deletion subject to legal retention obligations.

Your rights

Depending on your location, you may have the right to access, correct, export, or delete personal data we hold about you, restrict or object to certain processing, and withdraw marketing consent at any time. To exercise these rights, email info@odimaison.com. We will respond within a reasonable timeframe.

Security

We take appropriate technical and organisational measures to protect your data. No online transmission is completely secure; please use strong passwords for your account and contact us if you suspect unauthorised access.

Children

Our website is not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available on this page. Continued use of odimaison.com after changes are posted means you accept the updated policy. See also our Terms & Conditions.

Last updated: May 2026